Digital Transformation Survey Report

With most association services now online after the pandemic, the importance of an efficient digital infrastructure has dramatically increased.

But how prepared is the association sector to meet the current world’s newfound digital challenge? Or the expectations of members and other stakeholders?

The Association Sector Digital Trends report is a unique opportunity to reflect on these questions, and further emphasises the value of digital tools to associations’ decision-making as well as the member experience.

  1. Member experience is key
  2. The challenges of digital transformation

  3. The level of technology adoption

  4. Digital culture

Association Industry Digital Trends Survey Report

What are the digital capabilities of associations now?

65%

recognise improving member experience as the main goal of digital transformation.

57%

see limited budget as the main barrier to digital transformation.

36%

assess their organisations as “digitally optimised”.

What's the ultimate goal for associations?

The main goal of digital transformation

Here's what's inside:

Discover the digital capabilities, available resources, and association executives’ digital aspirations that currently shape digital maturity in the association sector.

Want to know what software association executives use? We asked over 100 associations and organisations what their software recommendations are, and how happy they are with them.

Find out other popular software solutions that are used amongst association executives!